Frequently Asked Questions

Q1: What are the shipping timelines for my handloom order?

Each Gulposh garment is crafted with care by Kashmiri artisans. Orders generally ship within 3–5 business days, and delivery takes 2–4 business days across India.

Q2: How do I request a Return or Exchange?

You can request returns or exchanges within 15 days of doorstep delivery. Simply navigate to "Track Your Order" in the footer, search your Order Reference, and click "Request Return / Exchange".

Q3: How do I care for my Gulposh Kashmiri garments?

We recommend gentle hand wash in cold water or professional dry cleaning. Avoid direct harsh sunlight when drying, and iron on moderate low heat settings to preserve Kashmiri embroidery.